Frequently Asked Questions
What payment options do you offer?
We Accept Payment Via Stripe and PayPal at the Moment.
Is my credit card and personal information secure using your site?
Yes. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases.
When will my card and PayPal be billed?
Your Stripe and PayPal will be billed soon after you pay for your orders.
Do I have to pay sales tax?
You don't have to pay any other fees except your order shipping fee.
Why Is My Credit Card Rejected?
It is either the card has insufficient balance or whether the credit card you hold has some problems in credibility.
How to order?
1. Search items through the search bar or Choose products in the categories
2. Add Items To Cart
3. Proceed To Checkout
4. Place Order
Can I Change My Order information?
Before making the order, you can modify the product information,Before issuing the order, you can modify the logistics information.
When will my order be delivered?
UK Standard Order: It will take 3-7 days
Other countries takes 7-15 working days
How do I check my order status?
Log in the accounts which you have registered on the website, you can view the current status of orders via TRACK YOUR ORDER
Is the picture on your website exactly the same as what I'll receive?
Theoretically speaking is it! But we do not rule out the frequency of computer display and the extrusion during shipping bring in some differences.
How to find my size or length?
Our size chart is next to the ADD TO CART button.
Are you based in the UK? Do you have any store in UK?
We base in the UK. Our Store address can be found at the contact us page